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Forum Discussion
Josh T.7
10 years agoNew member | Level 2
"HLS Playlist error at URL" when trying to view a .mov file in Dropbox
When i upload a .mov file into dropbox, i cannot view the movie. Instead it gives me the error message:
"HLS playlist error at URL: (long stream of characters)
Any help would be SO appreciated!
- RichSuper User II
How are you trying to view the movie? Is this error coming from another application that you're trying to use to stream the video?
- Andrew H.3New member | Level 2
I am having the same problem. Also when I share a video with someone they are only able to 15min worth of it when the video is actually over an hr long. It seems like these two issues just started happening.
- David M.202New member | Level 1
The link sent to the sharing recipient is broken and does not work. It generates the error message she describes.
- Andrew H.3New member | Level 2
Dropbox team can you please address this issue as its affecting my customers as they use my dropbox to access tools, videos and other related information.
- Christine K.2New member | Level 1
Is there a solution to this issue? I'm facing the same problem.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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