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HCockburn's avatar
HCockburn
Helpful | Level 6
3 years ago

Having problems with Word/Excel files Save As PDF uploading into Dropbox

Hi, I have regularly created word and excel files on my iPad, saved them in Dropbox. I’ve then used the Export facility in Word and Excel to save them as PDF on the same Dropbox folder. Last time I s...
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  • HCockburn's avatar
    HCockburn
    3 years ago

    Thank you to Walter for all your help.

    As suggested by your engineer, I contacted Microsoft and they confirmed the problem is with the MS apps for iPad and will be fixing it in the next version of the apps due in the next 2-3 weeks (mid-June 2022)

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

No worries HCockburn - I just follow up via email so that we can have a further look internally.

 

Whenever you get the chance, please have a look at your inbox and we'll take it from there. 

HCockburn's avatar
HCockburn
Helpful | Level 6
3 years ago

Thank you to Walter for all your help.

As suggested by your engineer, I contacted Microsoft and they confirmed the problem is with the MS apps for iPad and will be fixing it in the next version of the apps due in the next 2-3 weeks (mid-June 2022)

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Thanks for keeping us in the loop HCockburn 

     

    I'm glad you managed to get to the bottom of this and please let me know if you have anything else to ask or add in the meantime. 

     

    Cheers!

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