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AnnieBa's avatar
AnnieBa
New member | Level 2
12 months ago

Can't view my Word and Excel Files

I was trying to make more space on my c drive and uninstalled some apps (not sure exactly which ones).  

 

Before doing this I was able to access all my word and excel files in my drop box on the c drive.   I cannot open them now - they are just blank icons.  

 

The files are still in by dropbox on the web.

 

Free access to Microsoft files are now via Office 365.  I have not been paying for Microsoft products.

 

Is there a way of seeing the Word and Excel files on my c drive dropbox?

Desktop
Microsoft Office
View
  • AnnieBa's avatar
    AnnieBa
    12 months ago

    Thanks Jay.  I downloaded all of the apps again and it appears to be working.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hi AnnieBa, thanks for bringing this to our attention.

     

    When you used to open those files, what program would open on the computer?

     

    Would it open the Dropbox site to edit those files?

     

    This will help me to assist further!

    • AnnieBa's avatar
      AnnieBa
      New member | Level 2
      12 months ago

      Thanks Jay.  I downloaded all of the apps again and it appears to be working.

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