Forum Discussion

New member | Level 2

3 years ago

Getting a 403 Forbidden error in dropbox paper.

Getting an error 403 when accessing Dropbox Paper I submitted a ticket but have yet to hear back. My regular dropbox is working as intended.

Dropbox Staff

Hi Coakley, thanks for bringing this to our attention.

Is this for any Paper document, or the Paper site?

Do you have the ticket ID to locate it on the system?

This will help me to assist further!

New member | Level 2

3 years ago

Hello! It is for any paper document.

I do have a ticket: #16880280.

Thanks so much for checking in!

Jay
Dropbox Staff
3 years ago
Thanks for the info, I can see that you're already in contact with a specialist, so they'll be able to investigate and assist from there on!

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