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Forum Discussion
Karl H.4
5 years agoCollaborator | Level 8
Files stuck "downloading", PC not syncing, CPU overloading!
A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. I could not figure out which files (because there's apparently no direct way to do so) but I went looki...
- 5 years agoIn case someone in the future is having this problem: the Dropbox team helped me pinpoint the cause. Yahoo Groups recently offered to send a zip file of files from Groups that they were closing down, and I had unzipped this on my PC. However, these files had names ending with spaces, and once those get onto your system, Windows can't delete/move/rename them. Once I deleted them with a shell command, Dropbox stopped trying to sync them.
Daphne
Dropbox Staff
Thanks for clarifying Karl H.4!
I'd like to look into this in more detail with you, so I've reached out to the email linked with your profile here.
If you'd like to, please check your inbox when you have the chance and we'll take if from there.
Thanks!
Karl H.4
5 years agoCollaborator | Level 8
In case someone in the future is having this problem: the Dropbox team helped me pinpoint the cause. Yahoo Groups recently offered to send a zip file of files from Groups that they were closing down, and I had unzipped this on my PC. However, these files had names ending with spaces, and once those get onto your system, Windows can't delete/move/rename them. Once I deleted them with a shell command, Dropbox stopped trying to sync them.
- Daphne5 years agoDropbox Staff
Hey again Karl H.4!
Thanks for taking the time to get back to me here with the details on what resolved this for you. I'm sure that this will be helpful for others having the same issue as you.
If you need anything else, please feel free to give me a shout here anytime. :grin:
I hope you enjoy the rest of your week!
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