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Forum Discussion
Export Option Unavailable
No Export Option
Hi. Up until a week ago, I always had the 'Export' option when clicking on the ... ellipse at top right hand corner of an opened Dropbox file on my iPad and iPhone. I like to e...
Aha - thanks, Lucil. Because 'Share' had always been an different option to 'Export', I didn't think of checking it out, and I never would think of copying to iBooks as "sharing" (with myself).
If Dropbox wants to 'drop' an option like Export without specifically telling users, and if that issue can be got around another (slightly less intuitive) way, then I guess that its call. I'm happy I can do what I want with the file ('send'/share to iBooks).
Thanks again
Colin
Hi Lusil.
The screenshot is inserted below in two parts.
I get exactly the same options (i.e. no Export option) when I click on the ellipsis before previewing the file in Dropbox.
I use wi fi (at home), not cellular data. I've seen/used the 'Export' option in Dropbox over 100 times over the last few years (for multiple drafts of documents I've been working on) and this is the first time that 'Export' has disappeared as an option for me. Capacity would also not be an issue as I delete all old drafts from both Dropbox and iBooks.
Thank you & regards Colin
Lusil
Dropbox Staff
Dropbox StaffIn this case, could you tap on the option to "Share" and try exporting or saving it locally that way?
Aha - thanks, Lucil. Because 'Share' had always been an different option to 'Export', I didn't think of checking it out, and I never would think of copying to iBooks as "sharing" (with myself).
If Dropbox wants to 'drop' an option like Export without specifically telling users, and if that issue can be got around another (slightly less intuitive) way, then I guess that its call. I'm happy I can do what I want with the file ('send'/share to iBooks).
Thanks again
Colin
- LusilGlad to hear that we were able to get to the bottom of this, Colin Macdonald, and thanks for taking the time to share your feedback with us!
If anything else comes up in the future, don't hesitate to get back to us.
In the meantime, I hope you have a wonderful week ahead of you.Um nope. Not fixed at all. On my iPhone 12 running ios 14.6, I use the Export fx in Dropbox to export my MP3s of audiobooks to VLC to listen to them through a Bluetooth speaker. Running Dropbox 240.2.4, running VLC version 3.2.13. Cache cleared. There A) when you click the 3 dots is NO export and WORSE B) when you click SHARE there is NO export, only "copy link" and "invite to folder." To say I'm angry is an understatement. This is ludicrous.
