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Username10's avatar
Username10
Explorer | Level 4
2 years ago

"Error opening file"

I get an error "Error opening file" intermittently when  opening PDF documents in the Android App.   Ihave experienced this on a Samsung Galaxy S23 and on a OnePlu 8 Pro.   Anyone else experi...
Android
Error Messages
Mobile
Preview
Username10's avatar
Username10
Explorer | Level 4
Hi, thanks for responding.
Yes the error occurs intermittently when I preview some pdf files file on my mobile.
And sometimes, I can open the same files just fine the next time I try.
Opening the files in Acrobat Reader works just fine.
I'll post a screenshot next time I see the error.
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

That’d be great! Let me know when you’re ready.

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