You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Morales's avatar
Morales
Explorer | Level 4
7 years ago

Error 429 link is temporarily disabled / Generating Too much traffic

Ok can someone tell me why All my files generate too much traffic ? and how to resolve this problem???
Error Messages
View
  • Karina's avatar
    Karina
    7 years ago

    Hey Morales thanks for sharing! :slight_smile:

     

    Please note that there are different ways for accounts to hit the traffic limits and lead to ban on their account. The Error 429, for example, typically occurs when shared links on your account receive a traffic ban. 
     
    To find out more about shared links, click here and to read up on banned links traffic limits, click here.
     
    As the Error 429 typically occurs when shared links on your account receive a traffic ban, it looks like your links are currently disabled. 
     
    Since you mentioned submitting an official request on this, if you'd like, feel free to get back to me with the ticket ID associated with your request, so I can locate it on our back-end and follow up with you via email. 💌
     
    Thanks and happy Friday! 
     
    [This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]
Morales's avatar
Morales
Explorer | Level 4
Sory about it I didn't know where to put this topic exactly
Any way there must be some thing wrong with Drop Box because I just uploaded random picture and zip file with some content both are legal don't have virus and the size of my zip file is 150MB where limit is 20 GB so all the requirements are met so the question is Wut is wrong ??? Edit: and yes I checked the direct download right after I uploaded it
Mark's avatar
Mark
Icon for Super User II rankSuper User II
7 years ago
You'll need to a ticket I'm afraid. Nobody here can assist as its a public forum.
  • Morales's avatar
    Morales
    Explorer | Level 4
    7 years ago
    I did it already, hope this will be resolved soon :)
    • Karina's avatar
      Karina
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago

      Hey Morales thanks for sharing! :slight_smile:

       

      Please note that there are different ways for accounts to hit the traffic limits and lead to ban on their account. The Error 429, for example, typically occurs when shared links on your account receive a traffic ban. 
       
      To find out more about shared links, click here and to read up on banned links traffic limits, click here.
       
      As the Error 429 typically occurs when shared links on your account receive a traffic ban, it looks like your links are currently disabled. 
       
      Since you mentioned submitting an official request on this, if you'd like, feel free to get back to me with the ticket ID associated with your request, so I can locate it on our back-end and follow up with you via email. 💌
       
      Thanks and happy Friday! 
       
      [This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!