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Forum Discussion
"Error - Something went wrong" message when I try to open my files online
I'm accessing my Dropbox Plus account online from a laptop I have not used for some time.
I can login, see my account details and my directories and files. If I try to open any file I immediately get the Dartboard and
"Error - Something went wrong" message.
If I try to access support I get the same message.
Any ideas how I can proceed?
- Hannah
Dropbox Staff
Thanks for joining our Community, triarchypress.
Is your browser updated to the latest version on that computer?
Do you see the same thing, when you login to your account and try to open your files from a different browser or a private browsing window?
Let me know and we'll go from there!
