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Forum Discussion
epub files supported but something went wrong
I keep getting the error message 'epub files are supported but something went wrong'. I've tried different browsers. I have received similar files ( previous versions of same file) from same source w...
Megan
Dropbox Staff
Dropbox StaffHi moonlightbae, happy Friday!
Do you have installed an app on your iPhone that's able to preview these files?
Based on this Help Center article, it seems that .epub files aren't supported and shouldn't be previewed online.
Can you send me a screenshot of the error you got on your end?
Keep me posted!
I’m not sure why epubs aren’t listed in the link you provided but epub previews are definitely a thing. I have been previewing them in my
Dropbox account ever since I noticed I could for about a year now. I am still able to preview some old ones I’ve viewed before. But any epubs I newly upload or epubs I uploaded and never clicked on result in the error message I mentioned.
Dropbox account ever since I noticed I could for about a year now. I am still able to preview some old ones I’ve viewed before. But any epubs I newly upload or epubs I uploaded and never clicked on result in the error message I mentioned.
- Megan
Thanks for the info, moonlightbae!
Have you tried previewing them using the website? If so, can you try a different browser too?
If you see the same message, feel free to take a screenshot of it, and send it over to me.
