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Forum Discussion
Dmitry Belkin
5 months agoHelpful | Level 5
Dropbox website won't open
I have a problem with access to site dropbox.com. Site not opening.
Ping is working normally:
PING dropbox.com (162.125.248.18) 56(84) bytes of data. 64 bytes from 162.125.248.18: icmp_seq=1 ttl...
- 5 months agoI don’t know what happened but problem has gone without rebooting computer and router. Now site and application working normally. Thanks for response.
Dmitry Belkin
Helpful | Level 5
and synchronization in app not working
Walter
5 months agoDropbox Staff
Thanks for the screenshot Dmitry Belkin
In that case, can you reboot your computer and internet router and let me know how it goes?
If you have a security program running as well, you can temporarily disable it as a test too.
When it comes to the desktop app, can you send me another screenshot of the app's exact status and version as shown in your system tray/menu bar?
- Dmitry Belkin5 months agoHelpful | Level 5I don’t know what happened but problem has gone without rebooting computer and router. Now site and application working normally. Thanks for response.
- Walter5 months agoDropbox Staff
Glad to hear you're back up and running, Dmitry.
Thanks for keeping us in the loop too and have a lovely weekend!
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