You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Dropthatbox's avatar
Dropthatbox
Helpful | Level 5
3 years ago

Dropbox preferences not showing on Mac OS Ventura

Dropbox is running and syncing on Ventura. This is a machine that I've upgraded to Ventura.

 

I want to change some sync settings, but selecting "Preferences" from the Dropbox menu won't show the "Preferences" menu. 

 

I've rebooted. Re-installed Dropbox. Disabled "Bartender." All to no avail.

  • After playing with this problem for a couple of days, it looks like it was caused by Dropbox opening (already opened?) a Preferences screen on another Workspace.

     

    Sorry about the interruption...

  • Dropthatbox's avatar
    Dropthatbox
    Helpful | Level 5

    After playing with this problem for a couple of days, it looks like it was caused by Dropbox opening (already opened?) a Preferences screen on another Workspace.

     

    Sorry about the interruption...

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!