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Forum Discussion
Dropbox keeps saying, Downloading 67 files...
Hi,
There's a similar topic, but nothing there works for me. Holding Space doesn't reveal any hidden buttons. I had files owned by root, but I changed the owner to my user (uid 1000) on the "s...
Solved it by temporarily moving the problem directory out of the Dropbox dir:
* on the target machine: stop the daemon and `mv ~/Dropbox/problem/dir ~`
* on the source machine: `mv ~/Dropbox/problem/dir ~` and wait until it syncs
* on the target machine: start the daemon and wait until it syncs
* `mv ~/dir ~/Dropbox/problem` on the source machine and wait until it syncs on both machines
* now ~/dir can be deleted on the target machine
This is in case you know that the target machine has no newer files.
P.S. As shows this discussion Dropbox desperately needs some kind of a log or a way to find out what's causing problems. The lack of it leads to unproductive discussions of a "what if you do this?" (guessing) kind.
Megan
Dropbox Staff
Dropbox StaffHi x-yuri, welcome to our Community!
How long has the app been stuck syncing content on your device?
It might sound trivial, but have you tried restarting your device, and signing out, and then back into the app?
Keep me posted!
Okay, I can now see the files it doesn't like.
It's a directory that was deleted on the "source" laptop. And another bunch of directories... about them I don't know what it doesn't like. Probably something related to metadata.
The "target" laptop (which fails to sync) was turned off for an extended period of time.
- Hannah
Hey x-yuri, if you click on your Dropbox icon, then on your initials/profile pic and then on "view sync issues", do you see anything reported there?
HannahYou mean the Dropbox icon in System Tray?
I don't see initials/profile pic there. Can you be more specific?
- Megan
Hi x-yuri, have you also ensured that there's no firewall, antivirus or perhaps a VPN/proxy setting that might be causing this?
it might sound trivial but have you checked online for your account's quota?
Do you have enough space in the account, to sync these files? Also, how large are they?
