You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JARtistry
5 years agoExplorer | Level 4
Driver download file only downloads a PDF, not the driver.
I purchased a Bluetooth USB adapter. It would not install and kept making PC crash. Found a URL that was supposed to take me to a download site. For some reason, it sent me to Dropbox. The options to...
Arandur
5 years agoCollaborator | Level 8
Hey JARtistry
It seems to work fine to me, I can see the .exe files and no PDF ones.
That being said this video is very sketchy and I wouldnt trust a random video with almost no views and no comments, even more to put a .exe file from them on my PC.
Either way its your choice, but the dropbox folder seem to be working fine.
Hope to have been of help,
Take care <3
- JARtistry5 years agoExplorer | Level 4
Hello Arandur,
Thanks for your quick response. Unfortunately, either I've suddenly become the world's dumbest person, or I'm missing something. I have been able to download a ".rar" file, which only wants to open with Adobe Reader, which doesn't make sense. But I tried, and got an error message saying the file could not be opened by Adobe Reader because it is corrupt.
When I open the "driver" folder at the download point, I see many, many files listed. There are some ".exe" files, which is probably what I'm looking for, so why that complete folder doesn't download is beyond me. It seems strange that you had success dowloading the file, but I don't. Is it common for vendors to direct people to Dropbox to get the files that make their product work? Not blaming Dropbox, just a question.
If you've got any ideas, please send them. Thanks again!
JARtistry
- Arandur5 years agoCollaborator | Level 8
No it's very uncommon, that's why I told you not to trust it!
That being said I could be wrong and the file could be totally fine, it' just a little sketchy.
Can't help much other than that tho ):
Hope you driver works buddy!
Take care <3
Also if you could please like/or pick my answers as solutions I would appreciate it a lot since I'm in much need of more storage space!
- JARtistry5 years agoExplorer | Level 4I guess my main point was misunderstood. The "how-to" video was a completely different link than the one to download the driver. So the video had no relevance to the actual problem. All I could download from the DropBox link was a PDF ,rar folder which would not open because of a "corrupt" error. I never had access to any files that might have been in the folder. This is not Drop Box's fault, since the driver link was downloaded to the site by an obviously shady vendor. What confused me was that you said you had no trouble opening the link and everything looked ok. I could see the other files and their misc extensions listed in the folder, but they were inaccessible. So I think we both saw the same thing, and that's what looked normal to you. It doesn't matter at this point because I bought another adapter that, so far, actually works! Does DropBox have any way to filter out vendors who use it as a download point instead of providing a vendor URL? This could have been a disaster if I had been able to download and open a folder labeled "corrupt". I think we can call this a "case closed"! Thanks again for your interest.
Also: is there a "how to" area on the site? I have an old version and want to update it.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!