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Forum Discussion
NoviceToDb
5 years agoExplorer | Level 4
Deleted files from Dropbox were also deleted from my PC
Dear all,
I would like to ask for an advice how to proceed further.
A few days ago, I signed up in Dropbox – web version. When setting up my account, I must have left the default ticks to...
- 5 years ago
Thanks for getting back to us here NoviceToDb!
If you previously uninstalled the desktop app, or have since disabled the backup feature with the steps Jay mentioned above, then the backup should no longer be syncing those folders to your Dropbox account.
However, the error that you're getting there for the Downloads folder may be due to deleting the folder without correctly disabling the backup feature. It's a little unexpected that the file path wouldn't revert back automatically.
To restore the default folder path for your Downloads folder, you can right click the folder and choose "Properties", and from there choose "Restore Default".
Let me know how it goes!
Jay
5 years agoDropbox Staff
Hi NoviceToDb, thanks for posting on the Community!
If you’ve restored the deleted files from the site, then installing the Dropbox desktop application would allow the files to download to your machine automatically.
You can then disable the automatic computer backup, if you haven’t done so already, and then move the files from the Dropbox folder to their old locations.
Hope this helps!
- NoviceToDb5 years agoExplorer | Level 4
@Jay
Thank you for your reply!
Hopefully I will be able to download the files from my dropbox web account to my computer.
But can you please help me fix the issue with the unavailable path and directory (in this case "Downloads" as disclosed in the second screen shot from my previous post). Is there a way to solve this or I simply have to create the missing folder in the path where it is supposed to be (outside the dropbox folder)?
Thank you in advance!
- Daphne5 years agoDropbox Staff
Thanks for getting back to us here NoviceToDb!
If you previously uninstalled the desktop app, or have since disabled the backup feature with the steps Jay mentioned above, then the backup should no longer be syncing those folders to your Dropbox account.
However, the error that you're getting there for the Downloads folder may be due to deleting the folder without correctly disabling the backup feature. It's a little unexpected that the file path wouldn't revert back automatically.
To restore the default folder path for your Downloads folder, you can right click the folder and choose "Properties", and from there choose "Restore Default".
Let me know how it goes!
- NoviceToDb5 years agoExplorer | Level 4
Thank you for the reply Daphne!
Your reply actually solved my issue and helped me restore the defualt path of the folder.
All the best!
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