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Forum Discussion

CChesnutt's avatar
CChesnutt
Helpful | Level 7
2 years ago

Dark Mode on Web suddenly, and I can't read comments.

I suddenly have a "Dark Mode" view on DropBox for web. While I think it's great this is finally available, I am now unable to read comments on files because there is black text on dark gray background. I can't even figure out how to turn it off in settings. I am using Chrome for OSX, Version 118.0.5993.70 (Official Build) (x86_64)

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi CChesnutt, let's jump right into this! 

     

    As a first step, would you mind clarifying if you use a dark mode on your device, or with Chrome? 

     

    Let me know more, and we'll take it from there! 

    • CChesnutt's avatar
      CChesnutt
      Helpful | Level 7

      Thanks, Megan. I use Dark Mode wherever I can. I had OSX set to Dark (I have had it this way for years). It appears that Chome uses the OSX settings (Light, Dark, or Auto). I could not find a setting ONLY for Chrome. But in the past, this has not been a problem as DropBox was always "light", even when I had my OSX settings set to Dark Mode. This is something that changed since last week, I now view "dark mode" in DropBox and I can't read the comments unless I change the entire settings of my operating system to Light mode.

  • simonDBX's avatar
    simonDBX
    Icon for Dropbox Product Manager rankDropbox Product Manager

    Hi CChesnutt, thank you for flagging this bug to us! Our team is investigating so that we can resolve this ASAP.

     

    You also mentioned that you weren't able to disable dark mode on just Dropbox. We're also currently working on a toggle that will allow you to override your device settings to stay on light mode or dark mode. Stay tuned for that!

    • CChesnutt's avatar
      CChesnutt
      Helpful | Level 7

      Thanks for the update...eagerly awaiting this feature to work correctly. 

      • harrydbx's avatar
        harrydbx
        Icon for Dropbox Engineer rankDropbox Engineer

        Hi, I'm Harry, an engineer working on the file preview page. Thanks for spotting this. A fix is underway and should be available by end-of-day tomorrow. Thanks for your patience and sorry for the inconvenience!

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