You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jonc2's avatar
jonc2
Explorer | Level 3
6 months ago

Can I download multiple Capture files at once?

How to download multiple captures (video or images) at once?  I can select multiple files, but only see "Delete" as an option.  It would also be useful, and expected, to assign multiple captures to a collection at one time.

Thank you

Download
Dropbox Capture
  • Nancy's avatar
    Nancy
    6 months ago

    Thanks for that! If you go to your All files page, are you seeing a “Capture” folder among the rest of your files? If yes, can you open it and select multiple files to download this way?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi jonc2, hope you’re doing well and thanks for posting here.

     

    I’d like a full screenshot of what you see on your end, when trying to download your Capture files in bulk (including the URL of the page you see on top).

     

    Ping me when you’re ready.

    • jonc2's avatar
      jonc2
      Explorer | Level 3
      6 months ago

      Hi Nancy,

       

      Thanks for looking into this.  Here is a [removed] to a screenshot showing 3 files selected with only option to delete or unselect. The URL is simply "https://capture.dropbox.com/"

       

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        6 months ago

        Thanks for that! If you go to your All files page, are you seeing a “Capture” folder among the rest of your files? If yes, can you open it and select multiple files to download this way?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!