You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ERN1's avatar
ERN1
New member | Level 2
2 years ago

Audio CC transcript - multi language

Hi !

I started using the CC Transcript. It works pretty well considering that the audio files include 2 languages with occasional reference to a 3rd language.

The only concern I have is that sometimes it automatically translates (english into french or vice versa)

Any ideas how to avoid this?

Thank you

Dropbox Basic
Preview
View
Web
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey ERN1, thanks for joining our Community.

     

    Can you let us know which file types this is happening with?

     

    And do you see the same if you try from a different browser or a private browsing window?

     

    Keep me posted.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!