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Forum Discussion
Adobe not downloading online only files from projects
Hi All,
after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac ...
Hi there,
In order for this fix to be applied, you need to opt into Dropbox for macOS on File Provider. The latest version of Dropbox for macOS utilizes Apple’s updated File Provider API and fixes issues related to opening online-only files in third-party applications for users on macOS 12.5 or higher. You can read more about opting into Dropbox for macOS File Provider here. Please note that not all users are eligible at this time.
This is being rolled out to Dropbox Teams at the moment, but the team admin must choose to opt-in for the entire team when they are told it has been made available. If you are experiencing this issue, and are a member of a Dropbox team, then we recommend to align with your team admin and ensure that they opt-in as soon as they can, so that this issue is fixed for you. You can find out more here.Regards,
Emmet
Professional user here as well now with the same issue.
I purposely hardly ever update my computers once I get them working well, because I never trust companies with updates or to not break things and subsequently cost me days of time.
I finally had to update as I see Dropbox was about to drop support for my mac OS. So I took the leap and upgraded to Monterey, the highest OS version my machine will take.
And now immediately I'm here on a forum researching a problem which is causing me all the same issues listed here in the thread. Tried to check that setting to enable updates for the team but it's not on my account.
Is this actually ever going to be resolved? Considering the OS came out 2 years ago I am worried at this point.
Everything worked so perfectly before with my old versions 😫
Its a disaster, wasted of time, works into the trush!....I have to reinstall macOS to Big Sur to make this issue solved, come on Dropbox!...make an update to fix this, because there are many programas to replace you, Mega, Drive, and many more.
After 2023 on MacOS Big Sur the last OS thats make things go find.
And now we have a new MacOS, MacOS Sonoma, we have to wait another year to make things go find DROPBOX???
I contacted Dropbox for an update and more info.
Their response told me it's expected to be ready in May 2023 (I guess he didn't read his own e-mail, because this conversation happened in June)
And also told me to contact customer service if I was a business user. Which I thought I was already doing.
