You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

gavinho's avatar
gavinho
Explorer | Level 3
7 months ago

[Python SDK | API] Inconsistent results with files_search_v2

We are experiencing inconsistent results with the files_search_v2 function with both the Python SDK and API. An example is if we are searching for a particular file: '/Media Coordination/VERSIONING/G...
API
  • iNeil's avatar
    iNeil
    7 months ago

    Hi gavinho,

     

    The engineering team has located and fixed the issue with searching files and folders. Please let us know if you need further assistance with this case.

iNeil's avatar
iNeil
Icon for Dropbox Engineer rankDropbox Engineer

Hi gavinho,

 

The engineering team has located and fixed the issue with searching files and folders. Please let us know if you need further assistance with this case.

gavinho's avatar
gavinho
Explorer | Level 3
7 months ago

Hi iNeil 

 

Thanks for the response. Confirming that the issue has been resolved. Are you able to share the details around the root cause?

 

  • iNeil's avatar
    iNeil
    Icon for Dropbox Engineer rankDropbox Engineer
    7 months ago

    Hi gavinho,

    Thank you for confirming that the issue is resolved! Unfortunately I’m unable to provide the root cause for this case. However there was an issue with our search functionality that caused inconsistent results.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,882 PostsLatest Activity: 3 years ago
325 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!