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Forum Discussion
Internal server error 500 when attempting to restore files
I deleted a handful of files and am trying to restore them, but about 1/3 of them give an internal server error when attempting to do so. Below is the request ID and below that is the code being used. It's very simple code for this piece.
Found file to restore (212): /weber/cs 2350/www/p2/template/cover
Failure: InternalServerError('95487d3c9fdf5a83d000aac47a26b63a', 500, '')
print('Found file to restore ({}): {}'.format(restore_count, item.path_display))
try:
self.client.files_restore(item.path_display, revision)
except dropbox.exceptions.InternalServerError as e:
print('Failure: {}'.format(e))
- Greg-DB
Dropbox Staff
Thanks for the report. We'll look into it.
For reference, are you able to restore these same files (that give this 500 on the API) via the web site? Note that you can only restore deleted files for a limited amount of time after deleting them. The length of time depends on what plan you have.
No, there are no files found at all in my /Weber directory.
Correction: If I specify myself in the 'Deleted By' folder, it DOES find the files. I'm going to attempt to restore them via that method, but I would still like to know the reason for the 500 errors so I can avoid them in the future.
I love Dropbox's API, but I'd truly like it to be consistent and reliable.
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