You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Appleguru's avatar
Appleguru
Explorer | Level 3
3 years ago

HEIC media_info metadata and thumbnail support?

Are there any plans to support HEIC photos and videos in the Dropbox API?

 

I was surprised to find that it didn't work already TBH. Would like to see support for this on the thumbnail calls (which currently support jpg, jpeg, png, tiff, tif, gif, webp, ppm and bmp) as well as on any call that supports returning media_info data, eg get_metadata.

 

Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the post! I'll pass this along as a feature request, but I can't promise if or when that might be implemented.

    • Appleguru's avatar
      Appleguru
      Explorer | Level 3
      Thanks. Is there some other supported way to extract image metadata from HEIC files without fully downloading them?
      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        No, unfortunately the Dropbox API doesn't offer a method for that for heic files.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,919 PostsLatest Activity: 14 hours ago
334 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!