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Forum Discussion
EvgeniyJK
5 months agoExplorer | Level 4
event_type file_edit doesn't appear in 2/team_log/get_events API
I have Business Plus Plan with this API available. I uploaded multiple docx files and edited some of them saw the event in dropbox.com/events area But, when I try to get same event with event_typ...
EvgeniyJK
Explorer | Level 4
Hey iNeil ,
thank you for your response. I'll be more precise:
I've added a word file and got file_add event.
Then, I opened this file from Dbx using open with -.word , edit the file ( add few sentences and remove few other).
And I don't see file_edit event.
If I do the same for paper file, I do see such event.
Regards,
Evgeniy
iNeil
5 months agoDropbox Engineer
Hello EvgeniyJK,
I have tested the steps you provided and was able to retrieve and preview the file_edit event using the Dropbox API. Could you please cross-check the events on the team activity on the admin console to see if you are able to preview the file edit events?
If you are able to preview the file_edit events on the Dropbox website and not the Dropbox API, please provide more details on how you are retrieving the events with the Dropbox API.
If you are unable to preview the file_edit events on the Dropbox website and Dropbox API, please provide the following below:
- the registered name of the API app
- the name and version number of the platform and SDK/library you are using, if any
- the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
- the exact steps on how you are editing the word document with Dropbox
- the full unexpected output
Please note that there might be a delay when the event is logged on the team activity page and the Dropbox API when the action takes place.
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