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Error Messages
2730 TopicsI can't open an Excel document stored in Dropbox through my iPad Pro.
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks which account I want to link with; I tell it. (I have a Personal Plus account). It briefly tells me, ‘working on it’ then jumps back to the ‘Recents’ files, without opening the doc. If I try to open it from Dropbox, via the App, the same thing happens. The App Center in Dropbox is no help at all, it indicates that MS Mobile is linked, and as far as I can see offers no way of linking a new App anyway. Dropbox Support is worse than useless; as a Plus account, I should have access to live chat, but I cannot find any reference to or way of accessing this. I have already wasted several hours with this run-around, and am stunned by the poor design of this whole site.511Views0likes7CommentsDropbox web keeps dropping uploads after a few minutes saying I have no internet
Hi, was wondering what the problem might be. Everytime I go to upload my file (a 40mb zip file), drop box uploads, but after a few minutes it stops. It shows by the file name 'Paused - no internet'. and also there is a brown label at the bottom of the uploads dialogue saying 'Uploads paused Make sure your internet connection is stable' But I have internet and it is stable, so I don't know why there is a problem.1.2KViews0likes12CommentsProblems with applying for an open position
I saw the discussion at discussions/101001018/im-having-trouble-applying-for-a-position---can-i-contact-hr/695520 but this issue seems to be different & that discussion has been closed for replies. If I fill out the application form online, attach my resume and cover letter (.docx) and include my last 3 related jobs... I get this error..... So I played with it a little and found that the application would go through if I only included my last related job experience under Employment. I did not try it with 2 last employers as I did not want multiple applications sent to HR for the position (I didn't want to look like an idiot before I ever got interviewed). I also found a missing link after submitting the application. After the application is accepted you are shown the following screen... The "Read our stories" link is broken. If you click it, you just go to a 404 page at Medium. Also there is no tag at the bottom of this form that seems to match anything to do with the application process, the Dropbox website or HR.... I chose "WEB" and "ERROR MESSAGES" because they were the closest descriptions for these issues, but adding a tag for website issues or application process might be helpful. Then, when I tried to submit this discussion, I got another error.... In case it matters, I am using Chrome... ...with Dropbox excluded from the Ublock Origin Lite extension, on Windows 10 Pro. So now I am off to try and find an email for someone in the company (or perhaps reach out on LinkedIn) to try and get these issues to them. I found your corporate phone number but the message there says that the mailbox is not monitored and just sends me to dropbox.com/support where there is no place to post this or get any help related to your website. At this point I feel like I'm just chasing my tail. I will delete the link that this discussion added when I referred to an earlier discussion that discussed issues with the application process .... Thanks!66Views0likes6CommentsI'm trying to update my email address, but Dropbox says the new one is currently in use.
When I followed the steps to change my email address, I entered the new address and the system said the email was already taken. I have had that (new to Dropbox) email for a decade so I know it is not someone else. Any ideas?Solved20Views0likes3CommentsCannot login to our Dropbox Team accounts, due to a CAPTCHA error.
Hi, We are currently setting up new Mac devices for our company. These Macs are completely stock with no pre-configured installations. We’re encountering an issue where Dropbox cannot log in. The error message states that a CAPTCHA has not been filled in. The issue is inconsistent—on some Macs, Dropbox logs in without problems, while on others, the CAPTCHA error appears. We’ve only tested in incognito mode on devices where users are already logged in to avoid interfering with active sessions. Troubleshooting Steps Tried: Tested on Safari, Chrome, and Firefox (all latest versions) Rebooted the devices Completely reinstalled macOS Disabled the firewall Connected to different networks to rule out router limitations Despite these efforts, the issue persists unpredictably across devices. Some work fine, while others do not. Could you provide any insight into what might be causing this behavior and possible solutions?50Views0likes5CommentsI'm getting a "Can't share file" error due to violating Dropbox's Terms of Service.
Hi Megan I having similar issue where my dropbox account could not share the links due to "Sharing was suspended due to a violation of Dropbox's Terms of Service". could you do me a favor to resolve this issue?Solved45Views0likes11CommentsDropbox Sign does not work in web view, it gives me an error.
I have a problem and it is that when loading the document to be signed in a web view, it first loads and appears loading but then an error appears that says (something went wrong when preparing your signature request. Please try again) and the strange thing about this Is that when I try exactly the same code but on the web it works normally, do you know what it could be? I leave an image of how it looks on web and mobile781Views0likes8Comments