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Forum Discussion

jimhubbard

New member | Level 1

3 months ago

Problems with applying for an open position

I saw the discussion at discussions/101001018/im-having-trouble-applying-for-a-position---can-i-contact-hr/695520 but this issue seems to be different & that discussion has been closed for replies.

If I fill out the application form online, attach my resume and cover letter (.docx) and include my last 3 related jobs...

I get this error.....

So I played with it a little and found that the application would go through if I only included my last related job experience under Employment. I did not try it with 2 last employers as I did not want multiple applications sent to HR for the position (I didn't want to look like an idiot before I ever got interviewed).

I also found a missing link after submitting the application. After the application is accepted you are shown the following screen...

The "Read our stories" link is broken. If you click it, you just go to a 404 page at Medium.

Also there is no tag at the bottom of this form that seems to match anything to do with the application process, the Dropbox website or HR....

I chose "WEB" and "ERROR MESSAGES" because they were the closest descriptions for these issues, but adding a tag for website issues or application process might be helpful.

Then, when I tried to submit this discussion, I got another error....

In case it matters, I am using Chrome...

...with Dropbox excluded from the Ublock Origin Lite extension, on Windows 10 Pro.

So now I am off to try and find an email for someone in the company (or perhaps reach out on LinkedIn) to try and get these issues to them.

I found your corporate phone number but the message there says that the mailbox is not monitored and just sends me to dropbox.com/support where there is no place to post this or get any help related to your website.

At this point I feel like I'm just chasing my tail. I will delete the link that this discussion added when I referred to an earlier discussion that discussed issues with the application process ....

Thanks!

Error Messages

Web

6 Replies

jimhubbard
New member | Level 1
3 months ago
Copy Link
Removing the link added by the community editor seemed to allow me to post the discussion and got me past the "Content not published" error.
- Walter
  Dropbox Staff
  3 months ago
  Copy Link
  Hi there jimhubbard - thanks for bringing this to our attention and I appreciate your detailed report.
  
  Just to make sure we've covered everything, could you try clearing your browser's cache and see if this persists?
  
  If it does, you can also try another browser or an incognito window.
  
  Let us know how it goes!
  - jimhubbard
    New member | Level 1
    3 months ago
    Copy Link
    I will reapply for the position after clearing the cache and I will try the link in the discussion editor again after clearing the cache. I'll also try Firefox with both and let you know something in a few minutes.
    Thanks for the prompt response!

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I saw the discussion at discussions/101001018/im-having-trouble-applying-for-a-position---can-i-contact-hr/695520 but this issue seems to be different & that discussion has been closed for replies.

If I fill out the application form online, attach my resume and cover letter (.docx) and include my last 3 related jobs...

\n\n

I get this error.....

\n\n

I also found a missing link after submitting the application. After the application is accepted you are shown the following screen...

\n\n

The \"Read our stories\" link is broken. If you click it, you just go to a 404 page at Medium.

\n\n

Also there is no tag at the bottom of this form that seems to match anything to do with the application process, the Dropbox website or HR....

\n\n

I chose \"WEB\" and \"ERROR MESSAGES\" because they were the closest descriptions for these issues, but adding a tag for website issues or application process might be helpful.

Then, when I tried to submit this discussion, I got another error....

\n\n

In case it matters, I am using Chrome...

\n\n

...with Dropbox excluded from the Ublock Origin Lite extension, on Windows 10 Pro.

At this point I feel like I'm just chasing my tail. I will delete the link that this discussion added when I referred to an earlier discussion that discussed issues with the application process ....

\n\n

Thanks!

","body@stringLength":"4896","rawBody":"

I saw the discussion at discussions/101001018/im-having-trouble-applying-for-a-position---can-i-contact-hr/695520 but this issue seems to be different & that discussion has been closed for replies.

If I fill out the application form online, attach my resume and cover letter (.docx) and include my last 3 related jobs...

\n\n

I get this error.....

\n\n

I also found a missing link after submitting the application. After the application is accepted you are shown the following screen...

\n\n

The \"Read our stories\" link is broken. If you click it, you just go to a 404 page at Medium.

\n\n

Also there is no tag at the bottom of this form that seems to match anything to do with the application process, the Dropbox website or HR....

\n\n

I chose \"WEB\" and \"ERROR MESSAGES\" because they were the closest descriptions for these issues, but adding a tag for website issues or application process might be helpful.

Then, when I tried to submit this discussion, I got another error....

\n\n

In case it matters, I am using Chrome...

\n\n

...with Dropbox excluded from the Ublock Origin Lite extension, on Windows 10 Pro.

At this point I feel like I'm just chasing my tail. I will delete the link that this discussion added when I referred to an earlier discussion that discussed issues with the application process ....

\n\n

Thanks!

","kudosSumWeight":0,"postTime":"2024-12-13T11:32:32.682-08:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTMzMDctTmlueUNl?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTMzMDctMzNhNVFY?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTMzMDctZlJBMzZV?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTMzMDctRHlXYkdX?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDU","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTMzMDctVTZybkpW?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDY","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTMzMDctcjdvSWcz?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDc","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTMzMDctNEVMZXJQ?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDg","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTMzMDctQWJ1Qm1Q?revision=2\"}"}}],"totalCount":8,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Error 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Problems with applying for an open position","moderationData":{"__ref":"ModerationData:moderation_data:813308"},"body":"

Removing the link added by the community editor seemed to allow me to post the discussion and got me past the \"Content not published\" error.

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Hi there jimhubbard - thanks for bringing this to our attention and I appreciate your detailed report.

Just to make sure we've covered everything, could you try clearing your browser's cache and see if this persists?

If it does, you can also try another browser or an incognito window.

Let us know how it goes!

I will reapply for the position after clearing the cache and I will try the link in the discussion editor again after clearing the cache. I'll also try Firefox with both and let you know something in a few minutes.

Thanks for the prompt response!

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