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668 TopicsI verified my email but it doesn't register as verified
I'm trying to share a folder through a link. It wants me to verify my email address. I've verified my email by clicking the link it sends me about 10 times now, but it still doesn't register as verified, even under my account settings. I'm unable to chat with support because I don't have access to it.10Views0likes1CommentNot receiving the verification email
Hello, I set up a drop box account today and have failed to receive the verification email, I have tried multiple times and tried using a different email address. I use outlook for email. I have checked the junk folder and have added no-reply@dropbox.comto my safe sender list and added no-reply@dropbox.comas a contact. I am at a loss as to what is causing the issue. I have checked the quarantine in Microsoft Admin to see if they are being stopped before they get to our inbox and no messages are in quarantine. Any help is appreciated, thanks!62Views0likes1CommentVerifying email not working. It won't let me share content.
I have verified my email address multiple times and Dropbox will not let me share or copy a link and it keeps saying that I can't until my email address is verified. What can I do? I can't even chat with support because it says I have to verify my email address.320Views0likes9CommentsUpgrade went to the wrong account
Hello! My Dropbox today was connected to the work computer. So my boss payed for the Dropbox Plus plan, as he thought that was for his Dropbox. We have called the bank and they had cancelled the payment, because I really don't need this Plus plan. So I will inform also Dropbox staff here, as I haven't found any other place where I can contact.162Views0likes5CommentsIs there a way to set the Dropbox folder via the command line?
Hi Dropbox HUGELY EXASPERATING -- NO WAY TO MOVE / SET THE DROPBOX ON-PC FILE LOCN ON COMMAND LINE INSTALLS #Dropbox - presuming you are here, WHY am I having to ask the Community to help with such an OBVIOUS NEED ?????????? #### YOU SHOULD FIX THIS, DROPBOX -- IT'S BEEN OVERLOOKED FOR YEARS. SORT IT OUT PLEASE - TODAY WOULD BE GOOD. This will take a decent programmer in your offices *20mins tops to document*. PROBLEM: THE HEADLESS DROPBOX - IDEAL FOR MANY LINUXES ****HAS NO WAY TO RELOCATE THE STORAGE FOLDER***** On Win / Mac / Ubuntu there's a GUI - but for the hundreds of other Linux situations, and most servers, WE USE COMMAND LINE -- but you FORCE US to put the synch folder in the most obviously idiotic place - under home. And moving it is then IMPOSSIBLE it seems. "Jane" replied with this helpful news three years ago on this thread: [ https://www.dropboxforum.com/t5/Apps-and-Installations/Unable-to-access-preference-menu-on-linux/td-p/232112/page/3 ] . ## SO DROPBOX -- what are the millions of us out here supposed to do ????? Can you FIX this IDIOTIC OMISSION please. I only ask because I have work associates who want Dropbox. (Cloud on Linux is massively simpler with Google Drive. Just works). Looking forward in anticipation to your detailed help. No sarcasm intended. (Apologies to all the good people in Community but there seems no way to actually reach a Dropbox person). Thanks MikeHLondon [ PS that detail advice from 2013 - it doesn't work. MHL ]3.5KViews2likes7CommentsRetry for failed payment
Can you please give an option for retrying the payment if it doesn't go through for whatever reason instead of forcing us to "update your billing info". It's going to be same for couple of years with the cards, it's quite frustrating having to update the info with the same info whenever this happens. Thanks.658Views0likes3CommentsPrevent the Dropbox settings from being changed (OSX)
Is there a way to prevent the Dropbox settings from being changed via the icon in the taskbar? I would like a co-user of my OSX laptop to only have access to certain folders in my Dropbox. I have hidden all other folders in Dropbox in his user setup, but the settings can still be changed at any time via the taskbar icon. Can this be set via the user permissions in OSX? Thank you for your advice, Thomas60Views0likes1Comment