"Something went wrong" error page - what can I do to access my files?

[Leslie Webster]

i usually upload weekly voice tracks onto my dropbox account and they get deleted weekly and replaced weekly so no space is taken.

today i tried to get on that page and instead there was a purple target graphic and under it this is what it said:

Error

Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our status page to see if there is a known incident, our help center and forums for help, or head back to home.

not sure what to do. 

[Hannah]

Hey @Leslie Webster, sorry to see you're having this issue.

Have you tried accessing your Dropbox account from a different browser or a private browsing/incognito window, to see if that helps?

Let me know what you find.

[Leslie Webster]

ok thanks for the reply.  is there a browser you recommend more than the other?

[Hannah]

No worries, Leslie!

Our website works best on the two most recent versions of:

1. Chrome
2. Firefox
3. Microsoft Edge
4. Safari

I hope this helps!

[Leslie Webster]

well praise God!  i tried on chrome and it works! 

not sure what the deal is with safari but i'm glad chrome was the solution.

[Hannah]

Happy to hear that, Leslie!

If you need anything else, let us know.

Have a wonderful day!