paper file attachment error

[mansi2821]

i am exporting paper attachment documents after exporting i am unable to view these files 

example : for text file 

i am getting html file in text and when i open it in browser it is showing correct result 

but in any other format like in pdf 

in .html file i am seeing these even when i have logged in dropbox 

and .pdf file 

[Jay]

Hi @mansi2821, thanks for bringing this to our attention.

Could you try switching browsers to see if this helps?

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

Keep me updated with any progress!

[mansi2821]

I have followed the steps you have mentioned without any extensions i see following result

and if i save it as html file then it is leading me to dropbox sign in page but i am not able to do sign in and not able to proceed any further 

even after signing in with correct cred it keeps showing me network request failed and won't let me prceed 

[Jay]

Do you get the same behavior when using a different browser entirely?

Are there any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

[mansi2821]

yes facing same behavior using chrome and internet explorer

and also tested it in local where there is no restriction facing same issue still 

[mansi2821]

Any Updates on this issue ?

[Hannah]

Hey @mansi2821, apologies for the delay here.

Would you mind giving us a step-by-step explanation of what you are doing, so that we know the exact process you're following?

[mansi2821]

hey @Hannah  i am exporting paper file using this code 

IDownloadResponse<ExportResult> metadata = dropboxClient.Files.ExportAsync(queueDetail.FileId).Result;
using (var fileStream = File.Create(downloadFilePath))
{
using (Stream s = metadata.GetContentAsStreamAsync().Result)
{
s.CopyTo(fileStream);
}
}

using this code i am facing issues mentioned in past comments

[mansi2821]

hey @Hannah @Jay 

Any updates on this issue ?