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Forum Discussion
mansi2821
3 years agoExplorer | Level 4
paper file attachment error
i am exporting paper attachment documents after exporting i am unable to view these files
example : for text file
i am getting html file in text and when i open it in browser it is showing correct result
but in any other format like in pdf
in .html file i am seeing these even when i have logged in dropbox
and .pdf file
- JayDropbox Staff
Hi mansi2821, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress!
- mansi2821Explorer | Level 4
I have followed the steps you have mentioned without any extensions i see following result
and if i save it as html file then it is leading me to dropbox sign in page but i am not able to do sign in and not able to proceed any further
even after signing in with correct cred it keeps showing me network request failed and won't let me prceed
- JayDropbox Staff
Do you get the same behavior when using a different browser entirely?
Are there any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
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