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Forum Discussion
Wayne P.1
10 years agoNew member | Level 1
Why can't I download files and folders from Dropbox to my computer?
I am new!
this system as presently experienced is worthless ---so it can't be right? Can't download any folder or file unless through email
1)don't you have simple step by step instructions to do...
- 7 years ago
Hey Korky K. ,
Thanks for reaching out!
The "Downloads" folder is a default one where all the downloads you initiate from your browser go to. This is specific to your browser (and computer) settings and is not related to Dropbox.
There are ways to change the default location of your (browser's) downloads depending on the one you use and you should be able to find more about how to do this using a web search. The option to change this can usually be found in your browser's preferences or advanced settings.
I hope this helps!
Walter
Dropbox Staff
Could you share some additional information so that we can help look into the matter at hand trevor42?
trevor42
4 years agoNew member | Level 2
So dropbox will only download files under 20 gigs!
completey shocking to find this out.
- Walter4 years agoDropbox StaffAh, I see now, Trevor; thanks for clearing this up!
It's true that you can download folders that are less than 20 GB and contain fewer than 10,000 total files as this Help Center article outlines.
To walk around this, you can download the content of your folders in smaller batches.
Let us know if you have anything else to add or ask in the meantime!
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