You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey JoeBaby, hope you’re doing well!

     

    Can you clarify the exact OS version of your computer? To use the Dropbox Capture app, you must be on Windows 10 64-bit or later; it isn’t supported on 32-bit systems.

     

    If that’s not the issue, then I’d suggest checking your device for any pending system updates, rebooting your computer and attempting to install the Capture app again.

     

    Let me know if that works.

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