View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
I am SO frustrated with Dropbox. It was working fine until September 25, 2023, and since then I CANNOT get it to work! I do NOT want to sign up for paid plans especially since I'm supposed to have 5GB of Dropbox space through my Quicken subscription. My husband has Dropbox space in addition to what I'm supposed to have.
So what do I have to do to get my free Dropbox space utilization working again?
The "help" information has not been at all "helpful" for me.
I should be able to SAVE a file to my Dropbox folder(s) and then view it on my phone Dropbox app. For some reason those files have not been updated to my phone since the end of September 2023 no matter how many times I save them AGAIN (and AGAIN and AGAIN).
Someone PLEASE help!
thanks!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!