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Forum Discussion
Something wrong on our end-Drop box not working
I can not get into Drop Box and neither can my co worker. Is all of Drop Box down?
Is anyone else having problems accessing their folders? When I try to open a file, I get a message "something went wrong on our end".
Hi,
Did anyone experienced the Dropbox said "System Failure" and cannot access the files from internet login?
same to me - and it's urgent!!
- Emma
Community Manager
Is anyone else having an issue trying to access Dropbox Today, August 31st. I can't sign in, however, when I get to the home page no matter what folder I attempt to access or if I try to add anything to a folder I get the message, "something went wrong on our end" "we can't complete this request at this time". I live chatted with support and they tried the clear your browser stuff but Dropbox had maintenance today and since it was completed this issue has persisted. This is not some kind of browser related issue, it's clearly a Dropbox issue. Is anyone else experiencing this today?
I just got off a "chat" and the reply was: "we are currently experiencing some technical difficulties. We are working on it and should be up and running again soon. I apologize for the inconvenience caused to you and thank you for your patience."
I'm experiencing the same thing. Home page is able to load but when I select a folder, I keep getting errors.
The same for me. It looks it is down. Only my Dropbox APP on Android 12 works as normal.
That is my issue as well.
Mobile Application is working 😄
I am suddenly getting this message as I try to access folders. I see there was a scheduled maintenance, but unsure if that is the issue. Anyone else?
Same issue on our end.
Glad I am not the only one....hopefully this resolves soon.
Having same problem.
Same here. WTF!
I am having the same issue on my computer, but oddly enough, Dropbox works on my phone. This is the second time in as many months with the same issue.
I just got off a "chat" and the reply was: "we are currently experiencing some technical difficulties. We are working on it and should be up and running again soon. I apologize for the inconvenience caused to you and thank you for your patience."
- Emma
Hi everyone,
Thanks for reaching out.
We've are aware that Dropbox is not working for some users. Our team is working on this as we speak and you can get updates on progress via status.dropbox.com
We'll update you here once this has been resolved.
Apologies for the inconvenience and thanks for your patience in the meantime.
Google Drive is working. It may be time to finally switch over.
same problem here!
- Jay
Dropbox Staff
Hi everyone, our engineers are aware of the issue and are working on a fix to resolve it.
We appreciate your patience at this time.
Yeah, I have used Dropbox for over a decade and this is the first time I have experienced this issue. Every time I select a file, I get this message:
"Something went wrong on our end."
According to Dropbox Status, they are reporting a partial outage: https://status.dropbox.com/
has anyone contacted customer support to see if the problem will be fixed?
Hi
I'm currently having the exact same problem described in this ticket. I've tried the recommended remedies without luck. I'm curious, was there a resolution to this? Can you share it or does it require looking into my account?
Thank you.
