Re: Some of my files have transformed into .icloud

michelle30 · ‎11-04-2023

Hi! I'm experiencing something strange - some of my files have the ending ".icloud," and I can't open them. I never saved the files like that, it seems like some of my files have just transformed into .icloud. Anyone tried this before?

Mark · ‎11-04-2023

That means they are being stored and backed up to iCloud.

You need to download them from there and turn off iCloud syncing/backup of the Dropbox directories for it to work

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

michelle30 · ‎11-04-2023

Hi Mark, thank you very much for replying. I actually have no files in my ICloud, so I’m not sure where they are. I had some issues a while ago trying to make my computer stop having a local copy of my Dropbox files, maybe something happened there. I deleted the Dropbox app from my computer now, so I hope it won’t affect any more files.

Megan · ‎11-06-2023

Hi @michelle30, welcome to our Community!

I suggest you also check your events page if you wish to have a closer look to how this started.

In any case, I'm glad you took the matter into your own hands, and we are here if you need anything else!

Megan
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!