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"Photos" is hard to use because thousands of photos show up under July 2023

"Photos" is hard to use because thousands of photos show up under July 2023

Ploppz
Explorer | Level 3

That is probably because it was in July 2023 that I first started using Dropbox, and uploaded an several old folder of pictures. Everything from mobile camera to memes and downloaded pictures.

 

Is there any way to either exclude certain folders from being shown in "Photos", or to make it read the file metadata to see the actual date

4 Replies 4

Jay
Dropbox Staff

Hi @Ploppz, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Ploppz
Explorer | Level 3

Hi Jay,

 

Does Dropbox function really depend on browser/plugins?

I get the same exact behaviour on Firefox Linux, Firefox Windows, and Chrome on Windows with no extensions.

 

Ploppz
Explorer | Level 3

Actually, I just found out this: All these photos come from a folder that was added in July 2023. It just included so much random and old stuff, because it was from a backed-up folder of all my facebook data. Which includes even stuff like stickers sent etc... I'll look into zipping that folder up so that the images don't show up in Photos I guess.

Would be really neat to be able to exclude folders from appearing in Photos though!

Megan
Dropbox Staff

Hi @Ploppz, your feedback regarding our Photos tab has been very valuable and I will endeavor to make sure your voice is heard.

 

I'll forward your feedback to the appropriate areas so we can continue to improve.
 

Have a great week ahead!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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