Search not working on my Mac

[kimsel]

Hey all, I cannot get my search to work. I'm not using smart sync. I can see the file I need, and it will not find it in a search. Help.

I have an apple M1 and Monterey. 

[Megan]

Thank you for this @markcq! 

Can I send you an email, in order for us to have a closer look into this?

[markcq]

Yes Please do you have my email address from my account?

[Megan]

Hi @markcq, I just sent you an email. 

I'll see you there!

[alessio766]

hi guys, 

did anybody find a solution for this matter?

 

i moved to macbook M2 pro with Ventura 13.2.1 since a week;
i have dropbox plus account;

i cannot search file by name in dropbox folder anymore since dropbox updated into "posizioni" (position)

can u help?

thanks

[ethancargio]

There are a few things you can try to troubleshoot this issue: Check your Spotlight settings: Make sure that the folder containing the file you're trying to find is included in the Spotlight index. To do this, go to System Preferences > Spotlight > Privacy and make sure that the folder is not listed in the "Prevent Spotlight from searching these locations" list. Rebuild the Spotlight index: If the folder is included in the Spotlight index but the file still isn't showing up in search results, try rebuilding the index. To do this, go to System Preferences > Spotlight > Privacy and add the folder containing the file to the "Prevent Spotlight from searching these locations" list. Then, remove the folder from the list and Spotlight will start re-indexing it. Check your search syntax: Make sure that you're using the correct syntax when searching for the file. For example, if you're searching for a file named "example.txt", make sure that you're typing "example.txt" into the search bar, not just "example". Use a third-party search tool: If none of the above solutions work, you could try using a third-party search tool like Alfred or HoudahSpot to find the file. These tools often provide more advanced search options and may be better at finding files that Spotlight misses.

[alessio766]

thank you so much for suggestions;

the first 2 options not working unfortunately....

what a nightmare, dropbox unuseful in this way....

[markcq]

Yes, it's finally working again. The issue was with Macos, since they moved the cloud storage to the Library. With the latest updates for Macos and Dropbox it's all working again.

[Ableasiswas]

This is also not working for me. Using finder on a Mac (not searching in browser). MacOS 13.4.1, MacBookPro 2020 Apple M1, Dropbox v178.4.4811, Personal Plus account. Able to see a file or document in finder if search "This Mac" but nothing returned if search is limited in finder to the enclosing file which is contained in dropbox. If I move the enclosing file out of dropbox to desktop finder it can return all searches fine and if I move it back again - nothing. I have enabled "make available offline" for dropbox. I have tried re-indexing as suggested above and elsewhere.

[Walter]

Hey @Ableasiswas, sorry to hear you're having issues with this.

Could you try reindexing your Spotlight and let us know if this persists?