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Forum Discussion
My Video Only Plays Sound With No Picture
It was working great & now it sends the sound only. The Video doesn't show up. What can I do?
I had used this transfer before, but this time while emailing it again from Dropbox it showed the video. Then as it played the picture went away & it only had sound.
Megan
Dropbox Staff
Dropbox StaffHey deewheeler7, just to make sure we're on the right page here: did you use a File Transfer?
If so, have you tried previewing it from a different video player?
If I were you, I'd also visit this page, in order to delete the transfer and re-create it, if possible of course.
To delete a transfer from your list, you can click the ‘…’ button to the right of the transfer’s name and delete the transfer.
