Invalid email/password combination

[vincy peng]

When I sign in to download the shared documents, it always shows invalid email/password combination. Why does it show this remind?

[vincy peng]

I registered the account in dropbox.com, below image is the interface when I click the link to download the documents and when I click "download all", it requiers me to sign in.

So do you mean the documents sender should go to the official site to send the documents again?

[Rich]

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@vincy peng wrote:

... when I click the link to download the documents and when I click "download all", it requiers me to sign in.

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The link you're clicking is taking you to what appears to be a fake Dropbox site. It's possibly a phishing attempt to capture your credentials. If you entered your email address and password in that site you should log in to your account at dropbox.com and change your password immediately, as well as changing your password on any other website or service that uses the same email and/or password.

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So do you mean the documents sender should go to the official site to send the documents again?

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Are you sure your customer has actually shared files with you? Are these files you were expecting or did you receive them without notice? I would contact your customer and ask them if they actually sent you any files.

[vincy peng]

Noted it and thanks for your support.