cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I cant load this file type, I get an error message saying it's unsupported

Labels:

I cant load this file type, I get an error message saying it's unsupported

v1ta
New member | Level 2
July

I can't open my files. The app just says 'can't load this file type. This file type is unsupported here' and so on. I've already tried everything. What do i have to do now?

Labels:
  • 0 Likes
  • 1 Replies
  • 248 Views
0 Likes
1 Reply 1

Jay
Dropbox Staff
July

Hi @v1ta, thanks for messaging the Community.

 

What type of files are you trying to open? 

 

Is this on the Dropbox site or on your desktop machine?

 

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

0 Likes
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?