How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

[meganh32]

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to see a preview so I can figure out which files I need to download locally (I just moved from an old computer that had enough storage to download everything offline to a new computer with much less storage so almost everything is online). I can do this on my android app. All of the online-only files on the mobile app are fully previewable and I can scroll through everything before deciding what to download. Is this possible on the desktop?

[CharlotteR]

I did nothing, it just finally started working again! For my Teams folders, on both my MacBook Pro and my Mac Studio. I guess the app might have automatically updated?

It's been soooooo long - I hope it starts working for everyone else again soon too! 🤞

[FedericoP]

Could you please check your dropbox version?

Thanks

[Creneau_Admin]

My current version is v201.4.5552 and still not working for me...

[CharlotteR]

I have the Beta, this is my current version:

[massimilianogrieco]

I literally have the same version but the issue is still happening. I can't preview anything unless i make them available offline.

sos

[CharlotteR]

Oh no 😢 I have no idea why! It just started working one day for me, about 3 weeks ago. No rhyme or reason! I didn't do anything differently. Still running Ventura on my MacBook Pro but Sonoma on my Mac Studio, so I don't think it's OS version related either.

I hope it starts working for you (and everyone else) again soon!