We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.
View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to see a preview so I can figure out which files I need to download locally (I just moved from an old computer that had enough storage to download everything offline to a new computer with much less storage so almost everything is online). I can do this on my android app. All of the online-only files on the mobile app are fully previewable and I can scroll through everything before deciding what to download. Is this possible on the desktop?
I did nothing, it just finally started working again! For my Teams folders, on both my MacBook Pro and my Mac Studio. I guess the app might have automatically updated?
It's been soooooo long - I hope it starts working for everyone else again soon too! 🤞
Oh no 😢 I have no idea why! It just started working one day for me, about 3 weeks ago. No rhyme or reason! I didn't do anything differently. Still running Ventura on my MacBook Pro but Sonoma on my Mac Studio, so I don't think it's OS version related either.
I hope it starts working for you (and everyone else) again soon!
