View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
When I load photos to a shared folder "anyone with link can view" the images are only viewable on desktop machine. Mobile will load the page, but there are empty/blank squares in place of all the images.
This is not only happening to me specific, but four other users and with shared folder links other than mine.
I do not have the dropbox ap installed on my phone but other users do and have same result - empty boxes where images should be.
Help?
Sure thing, thank you for the investigating!
Guys~
IT happened to me too yesterday.
it seem Images in folder link wont't show on mobile but on table device(for non-dropbox user).
( still ,it did loading images but screen displays empty blanks )
not beacuse IE ,FireFox ,chrome or the the Link 's level of acess!
there is some smilair issue https://www.dropboxforum.com/t5/Mobile/Share-folder-not-loading-images/td-p/260214
so what's up ?
Hi! Yesterday I was sharing links to some files containing photos via text message on my iphone, and everything was going fine. Everyone could open them, even those without the Dropbox app. Then suddenly something went wrong. No one can open them anymore, and I was even having trouble sending them, getting a failure to send message. I tried attaching a new link to the files, and still no one could open them. I tried creating a new file and trying to send the link to that to see if there was something wrong with my old files, and they can't open new ones either. I even deleted and re-launched my Dropbox app on myphone, and that didn't work.
I treid sending a link on my computer via email, and that didn't work. No one can open any links to files I send out...I am sendng them out with the "anyone with this link can view". My husband just gets blank sqaures when he tries to openthe ink, but a friend of my get a notice saying that this address no longer exists. What happened, and how do I fix this?
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Not showing images when open Dropbox folder link on iPhone, and tap thumbnails not respond at all,The issue Start from yesterday
I am having the same issue as decsribed above- can someone help?
Is anybody from DropBox actively looking into this?? This is hindering our projects greatly. Thx.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!