We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
rotello
2 years agoHelpful | Level 5
Dropbox on Android suddenly unable to open Text / .MD file
I ve a shared folder on my android 11 (kernel 4.4.177) in there ive a text file FILE.txt , which i renamed File.MD (markdown) so i can share with my usual note editor on MAC. it has been working perf...
TheRealGandalf
2 years agoNew member | Level 2
For the longest time, Dropbox app opened text files (as in .txt files) just fine, allowing me to edit them -- which was very handy for such things as a shared grocery list between my wife and I. I could delete things as I added them to my cart. Then about 6+ months ago, it defaulted to some internal (?) program to let me read them and I had to go back and force it to "open with " to get to an editor. (Oddly, it wouldn't show me what was opening it, it just did).
Now, as of a couple days ago, an actual editor option is gone altogether. It only offers me two choices: an HTML Text Viewer (not editor, viewer only) or my browser (Brave). I have not added, removed, or disabled any apps on my phone.
Has text become so advanced and complicated that it can no longer be opened and edited by anything? What gives, Dropbox?
If an "update" (how I loathe them -- more trouble than they are worth) is causing this, how do I revert to an older version?
Any ideas on what's causing this? I prefer not to download yet another app to fix an unnecessary problem in the DB app that shouldn't have been messed up to begin with.
Thanks in advance.
- Jay2 years agoDropbox Staff
Hi TheRealGandalf, I've merged you to this post, could you try these steps to see if they help?
- TheRealGandalf2 years agoNew member | Level 2
This isn't helpful. You merge me into a thread with 50 replies, most of which are DB staff saying how important this issue is, that they're aware of it, and yet it's a thread from 8 months ago with no resolution. So much for importance or doing something about it. And I'm not the only one. You (or some DB staff) merged others into this and also complained that's the only help they get.
IF there's a solution why not simply reply to the original post (meaning my original or the others so merged) with a link to the answer. Instead, I have to scroll through 50 replies in hopes of finding the answer that, if there is one, would be a lot easier to just point that ONE answer out. Instead, now you've dropped me here, there are 51 comments.Customer service is a lost art. I have to wonder, due to the lack of usefulness, if all these mergings/oh-it's-so-important-to-us's are just autobots.
Wow.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!