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Forum Discussion

ptetta's avatar
ptetta
Helpful | Level 6
2 years ago

Dropbox not searchable in MacOS Ventura 13.1

Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac.  I have been using Dropbox for over 10 years and have never had this problem before.  It's making life extremel...
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  • Hannah's avatar
    Hannah
    3 years ago

    Hey vmkirin and bri_guy, I actually moved our thread to this one, since it's about the same issue.

     

    You might want to take a look at the solution on this thread, to see if that works for you as well.

Dave in SD's avatar
Dave in SD
Explorer | Level 3

I've had the same issue after mistakenly updating this morning.  Once the update completed I was no longer able to find any dropbox file when searching using the Mac's finder search bar.  This negates 95% of the advantage of using dropbox over other options for me, its integration with Apple was a big plus.  An additional irony is that this update was to be more compatible with Apple!  I am running MacOS Ventura 13.1.  I had intended to attach a screen shot of the "results" of a search when I copied and pasted part of a file name into the search bar but I don't see an easy way to do this.

 

Any help will be appreciated and is urgently needed.

 

Cheers,

Dave in SD

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Dave in SD, thanks for posting here! 

 

When you try to respond back to me, you should have a little camera-like icon. If you click on this, you should be given the ability to attach your screenshots.

 

Can you try this?

 

Thanks a bunch!

  • Dave in SD's avatar
    Dave in SD
    Explorer | Level 3
    2 years ago

    Megan,

    Attached you should find 2 screen shots, the first is an image of the folder with the text I will be searching for highlighted, the second is the result of a search using that text string. 

     

    I updated Dropbox on 2/2/23 to its latest version and I am running MacOS Ventura 13.1.

     

    Any help will be appreciated as this update has greatly degraded the value of having dropbox integrated in to my mac.

     

    Cheers,

     

    Dave

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