Dropbox keeps trying to download and sync files set to online only

Hi valtham,
I feel compelled to confess that I'm not really a techy person, but I am persistent and patient, and I work independently so I have had to learn to solve problems. I think we share a similar sentiment in that we seem to be more willing to change our Cloud storage solution than to change our Anti Virus software. I am surprised DropBox and Trend haven't worked this out for themselves and implemented some type of fix. It took months of communications with TM before they conceded that inspect.exe was likely to be causing the problem. They initially said, inspect.exe was only triggered when a file is downloaded from the cloud, and for a while I believed them, but after giving them logs and other evidence they later conceded it also "......collects information about the total file number and total file size". In doing so, our systems think it is opening each file and hence triggering the download from SmartSync. Over the past year I genuinely expected that TM or DB would solve this and we could all move on with our lives happily using DB and TM. However, sadly not.   

I can confirm that my GoogleDrive (which offers a similar online only option) has never autodownloaded my files whilst I have been running TM anti virus.