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Re: Downloads disabled feature not working

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Downloads disabled feature not working

sashafree
Explorer | Level 3
‎07-08-2023 03:15 PM
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I have my downloads disabled for a shared link. Whenever I test the link being shared to another email, the download option is still there and able to be used. I pay to use this feature on dropbox, and for it to not be working is ridiculous. Anyone have any idea why or how to fix this?

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Kristen_Support Engineer
Dropbox Staff
May
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Hello everyone,

 

Thanks for reporting this issue. We pushed out a patch to address the unexpected behavior and were able to verify this fix ourselves just now.

 

Please do reach out to our Support Team with details if the issue seems to persist for you and we're happy to take a look!

 

Thanks,

Kristen

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