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JohnK2's avatar
JohnK2
Collaborator | Level 8
5 years ago

Decryption fails running iOS 14.2

Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
Error Messages
Mobile
Third Party Integrations
  • CEBR's avatar
    CEBR
    4 years ago

    I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update.  Thanks for everyone's help and input.

tflynn's avatar
tflynn
Explorer | Level 3
5 years ago
I tried an experiment. I put 2 excel spreadsheets on Dropbox. 1 of them I password protected, the other one I didn’t password protect. I was able to open the one that I didn’t password protect, but was unable to open the one that was password protected. I am able to open the password protected one on my computer, but not on my I-phone

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