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Forum Discussion

AinaSariaka's avatar
AinaSariaka
Explorer | Level 4
8 months ago

Why is my quota full?

Hello !

I use basic. My storage space is full (2.9 Go/2 Go). But if I click on property of my folders, it reply 1.5 Go so I don't undestand why 2.9 ?

Thank you

Dropbox Basic
FAQ
Quota
Storage space
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi AinaSariaka, thanks for contacting us!

     

    Could you check this page to see the breakdown of your quota usage on your account?

     

    This will help me to assist further!

    • AinaSariaka's avatar
      AinaSariaka
      Explorer | Level 4
      8 months ago

      Tkanks for your reply. The problem is resolved, it was an USB storage saved with DropboxBackup. I've just delete it and its run normally. Thank you very much

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