Out of storage space

[pk15]

Dropbox says I'm out of space but not ( seems like this is not an isolated issue).  File size doesn't appear for my five folders, I have not reached the 2GB, no backups.  Any other ideas/solutions is appreciated.

[Rich]

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@pk15 wrote:

Dropbox says I'm out of space but not ( seems like this is not an isolated issue). ... I have not reached the 2GB, no backups.

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What does your Plan page show for your actual usage breakdown and total space?

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File size doesn't appear for my five folders

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You need to make sure the Size column is visible, then you can calculate the folder size.

[pk15]

Size column is showing with two dashes at each folder

[Jay]

Hi @pk15, did you follow all the steps in the article @Rich posted in order to calculate the folder size?

[pk15]

Technically, I did not since the size column shows but just -- listed in the size column.  I did manually add two of the folders, 142kb and approx 1500mb

of the other.  I don't know how to make the "number" show in the size column either.

[Rich]

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@pk15 wrote:

I don't know how to make the "number" show in the size column either.

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The link I posted in my earlier reply (and here, below) explains how to show the size of a folder in the Folder column.

• https://help.dropbox.com/storage-space/file-size

[pk15 · Accepted solution]

Please close this conversation, I have located issue and it is resolved.  Thank you for assisting me.