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pk15's avatar
pk15
New member | Level 2
2 years ago

Out of storage space

Dropbox says I'm out of space but not ( seems like this is not an isolated issue).  File size doesn't appear for my five folders, I have not reached the 2GB, no backups.  Any other ideas/solutions is...
Storage
Storage space
  • pk15's avatar
    pk15
    2 years ago

    Please close this conversation, I have located issue and it is resolved.  Thank you for assisting me.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
pk15 wrote:

Dropbox says I'm out of space but not ( seems like this is not an isolated issue). ... I have not reached the 2GB, no backups.

What does your Plan page show for your actual usage breakdown and total space?

 

File size doesn't appear for my five folders

You need to make sure the Size column is visible, then you can calculate the folder size.

pk15's avatar
pk15
New member | Level 2
2 years ago

Size column is showing with two dashes at each folder

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi pk15, did you follow all the steps in the article Rich posted in order to calculate the folder size?

    • pk15's avatar
      pk15
      New member | Level 2
      2 years ago

      Technically, I did not since the size column shows but just -- listed in the size column.  I did manually add two of the folders, 142kb and approx 1500mb

      of the other.  I don't know how to make the "number" show in the size column either.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago
        pk15 wrote:

        I don't know how to make the "number" show in the size column either.

        The link I posted in my earlier reply (and here, below) explains how to show the size of a folder in the Folder column.

         

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